Download contact template

Select all channels: Checkbox that allows you to select all available channels in the Lynn application.

WhatsApp Namespace: Field where you should enter the workspace where the template is created.

WhatsApp Template: Field where you should enter the template identifier.

WhatsApp Phone Number: Dropdown list with contacts created in the Lynn application.

WhatsApp Locale: Dropdown list with country codes created in the Lynn application.

Message Type: Dropdown list to select the message type: MTM or MMT.

MTM (Message Template): Allows sending a simple text message. MMT (Media Message Template): Allows sending messages that, in addition to text, may contain a multimedia element.

Upon selecting either of these options, a box with the labels Key and Value will be displayed, which must be entered by the user.

Expected Reaction: Field that allows entering Key and Value for the expected user reactions.